Family Service Agency of Bay County, Inc.
We are a 501 (c)(3) non-profit organization and
an affiliate of United Way of Northwest Florida
We are a 501 (c)(3) non-profit organization and
an affiliate of United Way of Northwest Florida
While in-kind donations are invaluable, We always need monetary donations or suggestions for new grant opportunities. These donations help us stay in operation, purchase items that are not donated, they help us pay water or GCEC bills for our clients that are in a temporary financial bind, they help us buy trolley passes for our working clients that have an unexpected car breakdown, or for clients needing help getting to a doctor appointment.
Downtown off of Harrison Avenue
on the corner of E. 9th St. & Magnolia Ave.
114 E 9th Street, Panama City, Florida 32401, United States
Open today | 09:00 am – 03:00 pm |
Cleaning Supplies Needed
(our shelves are so bare)
Our donation day is Monday 9-3
(Medical and Food on Mon-Thurs 9-3)
These items are only provided once a year.
Typically, these items are given with household orders for client moving into new housing after being homeless, after house fires, domestic violence relocations, and other emergencies.
Current Needs for our Medical Program
Medical Items may be donated
Mon-Thurs 9-3
Medical Supplies Needed
Medical Items may be donated
Mon-Thurs 9-3
Adult incontinence supplies and nutritional drinks are only provided once every 60 days as we are not able to be a clients only source.
Ongoing Needs for Homeless Food Bags
Food Items my be donated
Mon-Thurs 9-3
We are not a food pantry, but we do provide homeless food bags 2 days a week and a hot homeless meal twice a month.
For housed clients and those able to cook we have a list of local food pantries.
We have a free clothing room that is open Tuesday-Thursday 9am-1pm. All clients qualify for this service and will receive a ticket to shop twice a month.
ID, Social, and Agency Application Required
For our clients that need Crutches, Walkers, Shower Chairs, Transfer Benches, Wheelchairs, and other durable medical equipment we keep these items on hand and will give them out free if we have them in stock.
ID and Agency Application Required
Most needed sizes are Diapers 4-7 and Pullups (boys/girls) 3T/4T, 4T/5T, 5T/6T
For our clients that are close to their due date or have Infants/Babies/Toddlers.
We help with baby items (depending on what we have had donated and sizes needed).
Diapers/Pullups are only given once every 6-months.
Agency Application Required
For our clients that have a job and need steel-toed work boots or non-slip shoes for restaurant/hospitality work, or healthcare jobs, we have a shoe room so that when clients need shoes to go to work or stay employed we can try to have them available. We always struggle to get mens sizes 10 and up - boots and shoes.
Proof of job and Agency Application required
For our clients that have a job and no other form of transportation we often have bicycles that we will provide for them to be able to get to and from work. We also try to provide locks, lights, and other safety equipment when we have them.
Paycheck Stubs for Two Consecutive weeks and our Agency Application Required
https://form.jotform.com/fsahelps/volunteer-application
By clicking on the link above you will be directed to our Volunteer Application.
Whether you have one hour for one day a week, or a few hours, or a few days... you can help us, help others.
We are committed to giving individuals and families a 'hand up' in their time of need. We strive to provide needed services in every area of a person's life - directly or through referrals.
We are dedicated to treating each person we serve with dignity and respect regardless of their race/ ethnicity, religion/creed, or sex/gender.
We are proud to provide all of our goods and services free of charge to those in need.
Our goal is to keep people fed, sheltered, and employed. Our services are geared to this end.
Susan Bravo
Executive Director
Betty Gehrken
Operations Manager
Carrie Anderson
Outreach/Case Manager
Pat Johnson
Case Manager/Receptionist
Karen Creighton
Inventory Control/Volunteer Coordinator
Jessica Sims
Clothing Room Attendant
Angie Thompson
Donations Intake
Ken Gehrken - Volunteer
Administrative Assistant
Catherine Lindsey - Volunteer
Clothing Room
Bob & Rose Flora - Volunteers
Clothing Room
Joyce Richardson - Volunteer
Judy Wakefield - Volunteer
and Tyndall Federal Credit Union Volunteers (thank you all)
Our work began in November 1954 as part of the Bay County Community Chest.
In 1973 we officially became the stand-alone non-profit Family Service Agency, an affiliate of United Way of NWFL.
1989 was the year we incorporated and were officially Family Service Agency of Bay County, Inc.
In addition to Bay County, we also serve Calhoun, Gulf, Holmes, Jackson, and Washington counties.
As an affiliated agency of United Way of Northwest Florida we so appreciative of all their support, guidance, funding opportunities, and friendships that we have gained over the last 50+ years.
We meet monthly and learn new ways to help the community and ways to receive help from local groups and organizations.
For decades now we have appreciated and depended on the support of Publix Supermarket.
Each year that we receive a grant from them and the many other ways that they have helped us throughout the years have made it possible for us to keep feeding our local homeless and continuing other programs that they have helped us with through the years.
They also help us through the yearly United Way - Live United Campaign by doing payroll deductions and when some any of their employees designated "09" that come directly to us here at Family Service Agency of Bay County.
For years now the Association of St Jude has generously purchased food for our Homeless Food Programs monthly. Whether helping provide us with food for our Homeless Food Bags that we give out on Tuesdays & Wednesdays or purchasing food for our twice monthly Hot Homeless Meal (on the 2nd & 4th Fridays)... or cases of water during our hottest summer months... this group has always been amazing.
Each month the congregation of Parkway Presbyterian Church shops for items for our homeless food bags. The homeless men and women we see are always so grateful for the help. Many use them for lunches when they go to work at local day labor places, others are just thankful for food as they are in the midst of hard times and are hungry, and others are living in motels and struggle.
In so many different ways, the folks over at Unity have donated their time, talent, and treasure to support our agency. From volunteers on Mondays to helping sort and organize donations in our clothing room, sponsoring some of the clients on senior food program, purchasing items from our 'You Can Help' monthly lists, help at Christmas, and so many other things throughout the year.
Amvets Post 47 provides our clients who are homeless Veterans with gift cards each year for Veteran's Day/Thanksgiving to know that they are remembered and appreciated.
We are thankful all who served and continue to serve our country.
Thanks to Gulf Coast Electric Cooperative's Project Helping Hand program, and our partnership with them, we are often able to help clients who are in an emergency situation pay a past due power bill (if they have power with Gulf Coast Electric Cooperative only). We are grateful for the ability to help in this capacity thanks to the members of GCEC that check that box on their monthly bill.
Each Christmas the Gulf Coast Women's Club helps us with our Senior Christmas Programs.
Thanks to them we have help with items on the seniors wish lists that help us give them a nice Christmas each year.
Holy Nativity Episcopal School holds toy drives, food drives and help us in so many different ways.
Thank to their outreach and donations to our programs our ability to do more is increased, we are grateful for their help.
Thank you also to the Mary Martha Circle that meets at Holy Nativity Episcopal Church. We so appreciate all you do for us throughout the year.
Christmas would be sooo much harder without Lynn Haven Methodist Church. Each year they let us use space in their warehouse to hold our HUGE Christmas Event. The space and location are so convenient and make what we do so much easier.
We partner with Toys for Kids Foundation every year to provide a Merry Christmas for kids 18 and under to struggling families.
Thanks to Lighthouse Church for donations monthly to help us with our Homeless Food Program. Their donation buys the items that we are always struggling to get enough of, like saltine crackers, pop-top cans of ravioli, ready-to-eat canned soup, granola/protein bars, fruit/applesauce cups, and our biggest need - bottled water.
Northstar Church and has filled in some gaps for us lately when we have needed special items for Christmas or bicycles for our bike program.
They also have a bike program and are generous when it comes to sharing bikes if we run out.
To Join Our Donor Team leave your email here! Emails are only once a month.
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